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9/8/2008 » 9/9/2008 San Francisco: 3rd Annual Customer Experience Excellence
9/22/2008 » 9/25/2008 Atlanta: 5th Annual Customer Feedback Week
9/29/2008 » 10/1/2008 San Diego: 10th Annual Signature Customer Service and Support
10/6/2008 » 10/8/2008 Canada: International Call Center Management
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